How Knowledge Management leads to Cost Savings
Knowledge Management is all about connecting people to people and knowledge enabling them to work better leading to a well-informed, efficient, and innovative workforce. Let's see below how it leads to cost savings for any organization.
·
Connecting
people to people via the medium of Knowledge Management (KM) communities or
knowledge-sharing platforms provide them with a streamlined channel to capture,
store and share knowledge leading to increased efficiency and decreased response
time.
·
With
a KM framework in places, people are well versed with best practices followed
by employees from other teams working on similar projects leading to a decrease in errors and an increase in quality of work output.
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A higher degree of employee accountability is created when knowledge is easily
shared and accessed via various KM channels and tools like communities, knowledge
repositories and discussion forums.
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With
increased focus on KM employees get a chance to connect with global peers to
share and learn from each other leading to Innovation and creation of
new products and efficient ways to perform services.
·
Client
satisfaction is a vital component of sales & delivery for any organization.
By having easy access to the knowledge sources, you need to perform your job efficiently,
you shorten the sales cycle.
Well, these
are reasons enough to start putting together a KM framework for your
organization if not already in place. And coming up in the next article is how to
capture knowledge and make it available for value creation via various KM channels.
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