Driving Knowledge Management

  The KM framework is constantly evolving in the past decades. The importance of managing and leveraging organization’s intellectual knowledge capital to gain competitive advantage has been stressed enough. With the ever-changing business goals, KM is now seen more and more as an integrated mechanism to bring together functional silos rather than an independent operation to manage intellectual knowledge.   Even though the KM framework varies from organization to organization based on the business structure, goals and operations, the evolution of communities, personalization approach with stress on collaborative culture, informal meet ups are some of the trends seen across organizations with end goal to create an environment that is cohesive to knowledge sharing and capturing. However, for KM to succeed and to grow and align with the changing organizational trends and business needs, comes the need to evaluate its performance and measure its success against the defined goals....

  An organization’s collected knowledge is its most essential asset. The development of this intellectual knowledge from tacit to explicit, sharing and utilization forms the basis of knowledge management. Its purpose is to ensure that the relevant knowledge in people’s heads and the hard drive is captured and made available to the whole organization for the realization of an organization’s goals. Communities of Practice (CoP) are fundamental to the knowledge management (KM) framework in any organization. Their purpose is to provide to the members, the flow of information, access to global peers, and a platform for collaboration, innovation, and reusing of ideas leading to improved business performance and delivery. Communities are a platform for a wide variety of knowledge activities, including gathering and disseminating content, brainstorming, asking for help, solving problems, finding experts, keeping members informed of emerging trends, learning, and transferring knowledge. Bri...