Driving Knowledge Management

  In the information age, knowledge is power. Knowledge is constantly evolving, and we are being bombarded with new knowledge every day. What was a fact few years ago is now considered outdated or irrelevant. The decay of knowledge not only affects us an individual but is also affecting the organizations. Technologies change constantly leading to decay of knowledge. Companies need to keep up with the market trends and constantly innovate to stay relevant and competitive. Organizations generally go through a rigorous process for hiring the rights skills and experience. Also, the workforce is trained in specific skills and tools to align with their role and organization’s goals. But the fact of the matter is that employees leave and take along with them crucial knowledge and experience.    Also, people retire, taking their wealth of experience and insights which is then lost to the organization where an employee gained it all. Organizations are then left struggling to fil...

  The world is interconnected and rightly called global village. The interconnectedness brings out a lot of advantages in terms of culture, communication, and economy. However, this closely interconnected system also has some pitfalls. Certain people or groups like terrorists, criminals find it easy to stay under radar, travel across nations and action their nefarious activities. Because of difficulty in detecting their actions or intentions beforehand, it sometimes becomes difficult to prevent their actions and their consequences. Knowledge symmetry or seamless flow of knowledge between various law enforcement agencies globally is the only way to provide optimal law enforcement. The work of law enforcement officers is intensive, and they need a large amount of knowledge to perform their duties efficiently. This implies that effective knowledge sharing is a critical factor in policing success. A well knowledge management (KM) system can easily connect law enforcement agencies t...

Albert Einstein, once said,  "If at first the idea is not absurd, then there is no hope for it." Ideation is the process where individuals come together in different settings like brainstorming and brainwriting sessions to generate and develop ideas and solutions to specific business challenges or goals. The core purpose of these sessions is to generate a large quantity of ideas that can be later filtered down and zeroed down to most innovative and relevant ones. During ideation sessions, no ideas are considered bad ideas. The aim is to encourage everyone to contribute with their novel ideas without the fear of criticism and rejection. Focus during these sessions is gather as many ideas as possible – technical feasible or not. They are later filtered for relevancy and how they can mesh to create value and impact.   Let us see below how to conduct these sessions to p rovide enhanced value to organizations, build competitive edge, and foster innovation. Setting up Ideation ...

  For a knowledge management (KM) framework to succeed, it needs to be closely aligned with the business goals and embedded in the organizational culture. The four different areas that need to be considered while designing an organizational KM framework are: Organizational Culture: To achieve long term success KM needs to be embedded in the organization culture and core values. The organization needs to establish work processes that encourage knowledge sharing, and free flow & exchange of ideas.  The organization needs to value continuous learning as well as effectively retain its knowledge and repurpose it to see meaningful impact of KM in the long run. People: People are the most important asset of any organization. For a KM framework to succeed in an organization, it is vital for people to embrace and use the KM tools. When recognized as an important strategic initiative by the top management, it is more likely to be easily embraced and adapted by employees. Proce...